Effective Date: 10/15/24

At kāre, we are committed to providing our customers with high-quality products and a positive shopping experience. If you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• The request for a refund must be made within 30 days of the purchase date.
• The product must be unused, unopened, and in its original packaging.
• Proof of purchase, such as a receipt or order confirmation, is required.

2. Refund Process

If you meet the eligibility requirements, please follow these steps to initiate a refund:

1. Contact Us: Reach out to our customer service team at danny@takingkare.com to request a refund. Please provide your order number and the reason for the return.
2. Return Instructions: Our team will provide you with instructions on how to return the product.
3. Return the Item: Ship the product back to us at the address provided in the return instructions. You will be responsible for the return shipping costs unless the return is due to an error on our part.

3. Refund Approval

Once we receive your returned item, we will inspect it to ensure it meets our eligibility criteria. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-10 business days.

4. Non-Refundable Items

The following items are non-refundable:

• Opened or used products.
• Gift cards or promotional items.

5. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on our website with an updated effective date.

If you have any questions or concerns regarding this policy, please contact us at danny@takingcare.com.